Engagement Rings

The Best Place to Buy Engagement Rings and Wedding Bands: How Robbins Brothers Prioritizes Customer Service

• July 25, 2022
• by Tracey Lyles

Check out this interview with Charlotte Schmidt, the general manager of our San Diego store on the Behind the Review Entrepreneur magazine podcast on why we’re so committed to customer service.

An engagement ring and wedding bands are purchases you’ll only make once. Not only is wedding jewelry likely not your area of expertise, but these rings can be expensive purchases and you’ll wear them every day for the rest of your life! And no pressure, but these rings also symbolize your enduring love and commitment to your partner.

14k Yellow Gold with Rhodium Wedding Band | 14k Yellow Gold Diamond Engagement Ring Setting | 14k Yellow Gold Diamond Wedding Band

We understand that, and know that choosing an engagement ring and wedding bands requires thoughtfulness and care. At our stores, we take a customer education-focused approach. We help you learn about your choices and we listen to what you care about. Our only goal is making sure you find the right ring.

Charlotte explains that we aim to make our stores a stress-free environment with a casual atmosphere. The staff is focused on ensuring your ring purchase is a joyful and confident experience.

“We definitely call it a love journey because they found their significant other. That’s the hardest part, right? We’re trying to make the other part easy and less stressful because we are the experts in the industry and we just walk them through.”

14k Yellow Gold Diamond Wedding Band | 18k Yellow Gold Diamond Wedding Band | 18k Yellow Gold Diamond Engagement Ring Setting

The podcast also features a Robbins Brothers guest, who explained how his Robbins Brothers sales representative Gare focused on his and his fiance’s priorities and helped him get the right ring for them at a price that worked for his budget.

When you’re ready to start the process of discovering the right engagement ring and wedding bands for you and your partner, stop in to your local Robbins Brothers store. We’d love to be part of the ring buying part of your love journey!

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Tracey Lyles

A hopeful romantic and enthusiastic UCLA grad, Tracey serves as Director of Marketing and Public Relations for Robbins Brothers. For leisure she enjoys shopping, dancing, hosting parties for family & friends and staying abreast of the latest celebrity news.

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